These general conditions of sale apply to all orders placed on the website

Pluume reserves the right to modify these conditions in time. The conditions applicable to any order are those in effect at the time of placing the order.

Any buyer on the website is deemed to have read and accepted the entire general conditions of sale below before the validation of his order.


Deliveries are made in France, Corsica, Monaco, Europe, the United States and Canada. For any other country of delivery, prior validation by Pluume is required.

After validation, orders are usually shipped within 2 to 5 working days (excluding specified holidays).

All our deliveries are provided by the Post Office. The transit time in metropolitan France is usually 2 to 3 days. Fore delivery in other country than France, Pluume will indicate you the delivery time by email.

Delivery times for foreign countries may vary. Please inquire with your tracking number.

In case of late delivery of more than 3 days, we advise you to contact your post office to make sure your package is not pending. Then, if necessary, notify us of the delay by email.


Most of the items selected on the website are tracked and can be re-matched within 2 to 3 weeks. If an item interests you but is out of stock, do not hesitate to contact us by mail at


Prices shown are in Euros, all taxes included.

They do not include delivery costs.

They are guaranteed for the duration of the putting online and within the limit of available stocks.

The shipping costs vary according to the weight, the volume of the articles and the country of delivery, and are specified in the shopping cart.


Payments are made online by credit card on a secure platform or via the Paypal platform. But you do not need to have a Paypal account, you can pay directly on the Paypal platform with your credit card.

The date of validation of the order corresponds to the date of payment by credit card online.

The products remain the property of the site until the complete payment of the price.


The products sold by the site are identified by one or more photos, a descriptive text and a price including VAT in euros.

The photographs made for this site are as faithful as possible to the products sold. But the colors rendered can vary from one computer to another.

Cancellation period

In accordance with the legal provisions in force, you have a period of 7 days from receipt of your order, to exercise your right of withdrawal from Pluume.

Items returned must be in new condition and in their original packaging for future sale. Any item that does not meet these specifications will not be refunded or exchanged.

Return expenses are the responsibility of Pluume. In case of return, you must ask us for a return label to put on your package.

Privacy Policy

Personal information collected from purchasers is kept confidential by Pluume, which undertakes not to communicate it to a third party.

Intellectual property

Any unauthorized reproduction or use of the texts, comments and photographs used on the site, are strictly prohibited.


VAT is 20% in Metropolitan France. It therefore applies to any purchase made on the site


If you have any questions, you can reach us at the following email address: